These Terms of Service govern your access to and use of our service center management platform. By creating an account or using the service, you agree to be bound by these terms.
Acceptance of Terms
By registering for an account or otherwise using the platform, you confirm that you have read, understood, and agree to these Terms of Service. If you do not agree, please discontinue use of the service.
Description of Service
Our platform provides service center management tools, including repair job tracking, customer records, spare parts and inventory management, staff management, expense tracking, business reporting, and public repair status tracking for customers.
Account Registration
To use the platform, you must register for an account and provide accurate, current information. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
You must notify us promptly of any unauthorized use of your account.
Subscription Plans & Billing
Access to certain features requires an active paid subscription. Subscription fees are billed in advance according to the billing cycle you select at checkout.
Fees are non-refundable except where required by law or explicitly stated otherwise. We reserve the right to change subscription pricing with reasonable advance notice.
Acceptable Use
You agree not to use the service for any unlawful purpose, to upload or store data you do not have the right to store, to attempt unauthorized access to any part of the platform, or to interfere with the service's normal operation.
You are responsible for ensuring that your use of the platform, including the storage of customer data, complies with applicable data protection laws in your jurisdiction.
Data Ownership
You retain full ownership of the business and customer data you enter into the platform. We do not claim any ownership rights over your content and will not use it for purposes other than providing and improving the service.
Service Availability
We aim to keep the platform available and performing reliably at all times, but we do not guarantee uninterrupted or error-free operation. Scheduled maintenance will be communicated in advance where practical, and we are not liable for temporary downtime beyond our reasonable control.
Intellectual Property
The platform, including its design, code, features, and branding, is the property of its developer and is protected by applicable intellectual property laws. Your subscription grants you a limited right to use the platform for your business; it does not transfer ownership of the underlying software.
Termination
You may cancel your subscription at any time from your account settings. We may suspend or terminate accounts that violate these Terms of Service or that we reasonably believe pose a risk to the platform or other users.
Upon termination, you may lose access to your account and stored data, so we recommend exporting any data you wish to keep beforehand.
Limitation of Liability
The service is provided "as is" and "as available", without warranties of any kind, whether express or implied, to the maximum extent permitted by law. We are not liable for any indirect, incidental, or consequential damages arising from your use of the platform.
Indemnification
You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of the platform, your violation of these terms, or your violation of any rights of a third party.
Governing Law
These Terms of Service are governed by the laws of the jurisdiction in which the platform operator is registered, without regard to conflict-of-law principles, unless otherwise required by applicable local law.
Changes to These Terms
We may update these Terms of Service from time to time. We will make reasonable efforts to notify users of material changes. Continued use of the service after changes take effect constitutes acceptance of the revised terms.
Contact Us
If you have any questions about these Terms of Service, please contact us through the details listed on our website.